Monday, April 9, 2012

Couch

Remember back at Christmas when I mentioned that we would be getting this couch from Pottery Barn? We ordered it in January. Still hasn't arrived. I've made numerous calls to customer service, and then to the delivery department. Finally, they told us it would be delivered on Good Friday. I wasn't thrilled about that as it's a holy day, but they only make deliveries on Friday and I wanted it for Easter.

Well it arrived on Friday in beige/brown. The problem with that is that we ordered it in white! On every order form is says "white." Back on the truck it went. I guess I should have been disappointed, but considering this and this furniture mishap I expected something to go wrong.

Now I'm waiting to hear back from CS on when they can deliver the couch I ordered. Hopefully, I won't have to wait another 4 months.....   

Just got word after I posted this that they won't have the couch delivered to me till June!

11 comments:

  1. that's ridiculous!! I hope they get you the right couch soon... especially since it's THEIR mistake.

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  2. Oh my goodness! That is terrible! I love the couch...but why couldn't they get it right!? Booo! Hope you get the CORRECT cute couch SOON. ;)

    You have a BEAUTIFUL family. This is my first visit to your blog...loving it already! Can't wait to read more!

    Have a happy week! xx

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  3. what a cute family photo in your header :)

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  4. Yikes! Good luck with the couch! Fingers crossed that it's sooner than June!

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  5. Argh, I know the feeling, our chair/ottoman is supposed to get changed out this week, we had to wait another 6 weeks for it. Hope it's better the next time!

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  6. The same thing happened to my mom about 8 years ago. It was so frustrating! I hope everything sorts itself out soon.

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  7. Wow! I would be beyond frustrated if that happened to me. I'm sure you paid good money for that couch (Pottery Barn ain't exactly cheap) and they treat their customers like that?! Ugh. I'm annoyed for you.

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  8. Ugh! Something similar happened to us when we ordered the boys' bunk bed. It took them months (and many, many phone calls) to finally get it delivered to us.

    So frustrating!

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  9. Just read your about page, 14 kids!!!! I have 8 siblings and people can't believe it so I am sure they think you all are from outer space or something. I love being in a big family, always something to do and someone to talk to. You have such a beautiful family. Hope the couch makes an appearance this year.

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